Hide the Catalog item
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09-24-2023 05:55 AM
Hi Community,
I have a requirement to hide catalog item name "Admission Form".
I have add two persons on "Available to " tab but still it is showing to some other persons as well that have admin role
I want to hide this catalog item for all even they have admin and anyother role.
Thanks in Advance.
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09-25-2023 05:00 AM
Hi @Kumar887
Try deactivating the catalog item by unchecking the "Active" checkbox and under "Available for" add the role of nobody.
This way it should solve your issue. Hope it works for you.
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09-25-2023 05:03 AM
Share your user criteria screenshot which you configured
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-25-2023 06:03 AM
this is my user criteria: