Hide the Catalog item

Kumar887
Tera Contributor

Hi Community,

I have a requirement to hide catalog item name "Admission Form".

I have add two persons on "Available to " tab but still it is showing to some other persons as well that have admin role

I want to hide this catalog item for all even they have admin and anyother role.

 

Thanks in Advance.

3 REPLIES 3

msd93
Kilo Sage

Hi @Kumar887 

 

Try deactivating the catalog item by unchecking the "Active" checkbox and under "Available for" add the role of nobody.

 

This way it should solve your issue. Hope it works for you.

Ankur Bawiskar
Tera Patron
Tera Patron

@Kumar887 

Share your user criteria screenshot which you configured

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Kumar887
Tera Contributor

this is my user criteria:

Kumar887_0-1695647024126.png