Hide views on knowledge article

[Vignesh21]

Hi,

Can someone help me if there is any property to disable the viewsIs there a way we could hide the number of views from knowledge article.

Tried setting this property to false but it didnt work - glide.knowman.search.show_view_coun. 

Please advice.

Thanks,

Vignesh

[David107]

After changing that property, you may want to try flushing the cache.

https://community.servicenow.com/community?id=community_question&sys_id=d45643e1db1cdbc01dcaf3231f961981

[Vignesh21]

Thanks for the response David,

Unfortunately the view number is shown even after setting that property to false and clearing the cache

[Goran WitchDoc · Accepted solution]

Hi Vignesh,

Sadly this widget doesn't care about the property. The only time it doesn't show is if the view count is 0, then it's hidden. Here is a screen shot from the widget code that shows you that it doesn't care about the property:

Now, if you want to remove it or make it dependent on the property you will need to clone this widget and make a small "ng-if" to check the value of the property. Let me know if you get stuck into this if you trying to achieve it.

//Göran

[ranjani14]

Thanks Goran !! Appreciate your help.