Hiding Annotation on form while record is being created, then unhiding once it's created

[Winston]

Hey everyone, 

I have an Annotation message that pretty much just tells the user to use a related list after the record is created, but i'm trying to hide it on the form until AFTER it's created. 

Here's what I got so far:

I made an HTML Annotation and gave it the id of "additional_ci"

Here's the script:

<span id="additional_ci">Please view the "Affected CIs" related list located at 
the bottom of this form to see the full list of affected CIs.</span>

I'm trying to hide the the Annotation in an onLoad client script:

I'm using g_form.isNewRecord() to show if the form is not created yet, and this works for me in other client scripts but isn't working for me here. What am I doing wrong?

Here's the script:

function onLoad() {
	// Hide annotation if the change record is new
	if(g_form.isNewRecord()){  
		// Hide the annotation
		$('additional_ci').up().hide();
	}
	else {
		// Show the annotation
		$('additional_ci').up().show();
	}
}

[Willem · Accepted solution]

Can you check if "Isolate script" is set to false? You might have to add the field to the Client script form.

[Willem]

Or from the list add the column "Isolate script":

[Winston]

Yup, that was the issue. 

[Winston]

I found the issue, the Isolate script field was set to true by default and wasn't showing on my form. I had to updated it from the record list, and now it works fine. 

@Ankur Bawiskar's answer on the below forum post helped me fix this. 

https://community.servicenow.com/community?id=community_question&sys_id=ba660067dbc29450f21f5583ca96...