Hiding Contact Options in On-Call Calendar

gayatri23
Tera Contributor

‎05-21-2025 01:14 AM

 

Hello All,

 

I'm trying to hide the contact options (Slack, Email, and Call) displayed in the On-Call Calendar. I attempted to disable/remove these options from the 'sys_on_call_contact_source' and 'on_call_communication_type' tables, but they still appear in the on-call calendar view (as shown in the attached screenshot with arrow).

 

Could you please advise on how to effectively remove or hide these options?

 

Thanks in advance for your support.

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gayatri23
Tera Contributor
In response to Ankur Bawiskar

‎05-23-2025 06:20 AM

Hi Ankur,

Found a system property 'com.snc.on_call_rotation.use_slack_for_dm', after making the property value to 'false' the Slack option disappeared from the on-call calendar. Hope it helps if anyone has same question in future.