Hiding menu items for SP header in Service Portal

zct · ‎05-06-2017

Hi All,

I have a requirement to hide some menu items in Service Portal to some portal users who does not have access.

I was thinking of controlling by role/group.

E.g. User A login to Portal and is not authorized to see Dashboard menu item, thus he can only see Homepage

User B login to Portal and is authorized to see Dashboard menu item, thus he can see both Dashboard and Homepage

Does anyone has a sample script to do this?

Thank you in advance for your help.

Alikutty A · ‎05-06-2017

You should tag a condition to your menu item for dashboard. Open the menu item and add this condition.

gs.hasRole('itil')

This will hide the menu items for users who don't have itil role or from end users. Let me know if this worked for you

Thank You

Please Hit Like, Helpful or Correct depending on the impact of response

Alikutty A · ‎06-03-2019

Did you check my comments in your actual post?

Change the Type to Page and specify your page name directly instead of URL.

poojitha bn · ‎06-03-2019

I have already tried that but unfortunately it didn't worked