Hovering to the notification in bell icon preview is not working

[Vinya Jakkula]

Hi Team,

Hovering to the notification in bell icon preview is not working.

[Vinya Jakkula]

Hi @Ankur Bawiskar 

we have created when additional comments changes 

hovering to the bell icon notification it should preview that

[Ankur Bawiskar]

@Vinya Jakkula 

what you want to see in preview and why?

It already tells you about the details.

OOTB there is no preview available for provider notifications and I don't think you can add that.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Vinya Jakkula 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Vinya Jakkula]

Hi @Ankur Bawiskar 

I created a Next Experience content notification that triggers when the Additional Comments field changes. In the message heading, I used ${comments} and ${short_description}, but the full data is not displaying. When hovering over the notification in Agent Workspace, the agent can see the complete data.

[Ankur Bawiskar]

@Vinya Jakkula 

there should be some limitation on the number of text it shows.

are you expecting complete text to be shown on hover?

If my response helped please mark it correct and close the thread so that it benefits future readers.