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06-12-2015 05:59 AM
These are the steps:
Once you click the Technology Requests on the Technology catalog:
This is what I get when I click the "Good" catalog item:
This is the page I should/want to get:
I'm hoping someone can help me out with this as it's been driving me crazy for a couple of days now. I appreciate any feedback or help you can offer.
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User Interface (UI)

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06-12-2015 06:25 AM
Hi Jefferey,
The CMS uses content types to detect what type of content is being selected and find the right page to render that content. In order to do this, the link you click on has to have the url configured in a certain way. If you use a cms list to generate the list of catalog items and click on one of the ones in the list, assuming your site is set up correctly, it will give you the catalog item in an iframe with the header at the top. However, in your second screenshot it looks like you're using oob catalog category blocks. I would try using cms lists on that page instead.
Creating Content Types - ServiceNow Wiki
Using Content Blocks - ServiceNow Wiki

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06-12-2015 06:25 AM
Hi Jefferey,
The CMS uses content types to detect what type of content is being selected and find the right page to render that content. In order to do this, the link you click on has to have the url configured in a certain way. If you use a cms list to generate the list of catalog items and click on one of the ones in the list, assuming your site is set up correctly, it will give you the catalog item in an iframe with the header at the top. However, in your second screenshot it looks like you're using oob catalog category blocks. I would try using cms lists on that page instead.
Creating Content Types - ServiceNow Wiki
Using Content Blocks - ServiceNow Wiki
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06-12-2015 07:43 AM
Brad - Thank you much! I changed that from content blocks to using the lists instead and it seems to have worked now!