How can I add cc email script on my notifications.

[Mycena Jane Cam]

I'm trying to add an cc email script on my notification where I have to add the assigned to of the task of the ritm but it doesn't work. Can you tell me what's wrong in my script. Thank you so much. Appreciate you helping me.

[Ankur Bawiskar · Accepted solution]

@Mycena Jane Cam 

you should update the line as this

email.addAddress('cc', gr.assigned_to.email.toString(), gr.assigned_to.getDisplayValue());

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Mycena Jane Cam]

thanks this work 🙂

[Kalyani Jangam1]

Please check below docs

https://www.servicenow.com/community/now-platform-forum/cc-email-is-not-setting-properly-through-ema...