In table cmdb_ci_appl, i have "FieldB" which is string field with the below choices Choice 1 on table cmdb_ci_appl Choice 2 on table cmdb_ci_server Choice 3 on table cmdb_ci_db_instance I have a variable on Catalog item with variable "FieldA" Type ...
Recently, I ran across a new ( to me ) data type called "name/value pairs". I'm find lots of uses for this type of field and now I'm analyzing the benefit/costs of using it. For those not familiar with this type of field, it allows you to dynamical...
Hey snow folks, I have a single line text catalog variable called 'Alert Frequency' and I want to force the users to enter a specific format in it. I made the max length of it to 12 and I want it in the format of 30,15,7,5,1 (something like this) wit...
I know it can be done with Mail script not sure how Below is the content in the Notification Message which is on KB_feedback , if the useful is not selected we need to hide it or if comments is empty then it need to hide in the notification ,, can...
In this documentation there is an example of using gr.variables.getElements(). The example in global scope works fine but not in my scoped app. Is there an scoped equivalent function?
Hello, we use a single approval notification for all Requested Item approvals in our instance. What I want to do is have a second approval notification that ONLY gets used when 1 of our 40+ catalog items gets submitted and a specific variable on that...
Is it possible to create a record producer that has multiple pages or multiple steps? I have a long list of questions that I need answered but do not want to have them all on 1 screen. I am already using a record producer for roughly 15 of the questi...
Hi! I am not able to change my profile picture, or any users profile image. I am security admin, and the only acl that we have (read) is admin override. I don't know where to look anyomore. I have debugged the field and that is the only acl on the fi...
Hi guys,I am trying to get the date a user has last updated a record. I was querying the sys_audit table using GlideRecord. However I was advised to use GlideAggregate as this is much efficient than GR. Here's my code but so far no luck. The errors s...
Hi, any one help me on how to decrypt the password2 (2 way encryption) field in scoped application?
Are there any best practices in retiring an assignment group in ServiceNow? I want to be able to automate the process around deactivating groups; however, I want to determine what business rules, catalog items, email notifications, script includes, e...
Hello all, I have a Name-Value Pairs field set up for a custom table. The values are as follows: When I call this particular record via GlideRecord and try to get the value of the name "1", it returns undefined. Fortunately, I can get around this ...
I'm working on an orchestration workflow where I have the Query AD activity set up to get the employee's manager's distinguishedname so that it can be included in the Create AD object. I have the Query Ad activity set up correctly and I can see I'm p...
Hi All, How can I add 'CONTAINS' or 'LIKE' condition to join two tables in database view? Thanks, KUMAR
Hello there. This is my first time using Reference Qualifier and Variable Attributes In the process of creating a Record Producer, I've created two variables to determine Country and Site where I use two different location lists. What I want to acco...
