We are switching to AWA to handle live chat, and therefore need to implement Workspaces. The Service Operation Workspace is not fit for purpose and we cannot edit or copy it (thanks SN), so I've been creating a new Workspace. However, I don't see how I can add AWA or the interaction inbox to my custom Workspace.
Looking at the 'SOW Inbox Empty SNC' page for guidance, I can what appears to be a custom component called 'Agent Inbox Empty 1', but this is not available to add to my own pages.
How can I add AWA and interaction inbox to my custom Workspace?
