How can I configure a search/filter functionality in the List&Form widget in Service Portal?

Developer28
Tera Expert

We are using the List and Form widget to get a list of all closed incidents not sure if it is out of box or not. I am looking for a way to be able to search for specific incidents from the list using keywords by adding a filter or search option on the top. How would I go about adding that? Thanks

2 REPLIES 2

Martin Ivanov
Giga Sage
Giga Sage

Hi. Please refer to this article. and this article Alternatively you can search for "enable condition builder on portal widget".

The second one should do the job.

Please mark Correct and Helpful if my answer helps you resolve your issue. Thanks!
Martin Ivanov
Community Rising Star 2022


Please mark Correct and click the Thumb up if my answer helps you resolve your issue. Thanks!
Martin Ivanov
ServiceNow MVP 2023, 2024

Martin Ivanov
Giga Sage
Giga Sage

Hi. If my answer has helped you resolve your issue, Please mark Correct and Helpful. This way, other users may also benefit from the thread. Thanks!
Martin Ivanov
Community Rising Star 2022


Please mark Correct and click the Thumb up if my answer helps you resolve your issue. Thanks!
Martin Ivanov
ServiceNow MVP 2023, 2024