Forum Posts
Resolved! How to check if value exists in flow designer
I'm using Flow designer to create or update a record based on the information received on a custom table, populated from a REST API Post message from an external system. The external system will only populate values for variables which have changed s...
ACL on Database View
Hi, I would like to know if we can write ACL's on database view. I am trying to give write access to one of the groups to a field from 'awa_agent_presence_capacity' database view which is not working. My Script in ACL :answer = false;if(gs.getUser()....
How to set field style for empty assigned_to fields on the task table?
Hi, Upgraded to Kingston patch 11 and now noticed that the previously blank Assigned_to fields have (empty) in them on all Task tables. I did contact Service Now support and they said that this is intentional and a fix to some previous problems. Howe...
Multi Row Variable Set not Displaying on RITM
I added a Multi-Row Variable Set to a catalog item. The set displays on the form but after checking out, the resulting RITM does not display the set. Am I missing something? I've searched the forum but cant find a resolution. Thanks.
Create a Unique field with no duplicates
Hi - I have created a form in SN and need to make one of my fields UNIQUE so there can be no duplicates. I am quite new to this and I have no idea where to start from. Any pointers will be very much appreciated.Thanks.
Resolved! Clear Options except 'None'
Hi All,I am trying to develop a catalog client script for a Service Portal Item.Below is the code I am using:--------var cat = newValue; g_form.clearOptions('subcategory'); var choice = new GlideRecord('sys_choice'); choice.addQuery('dependen...
Is ther any way to make the filter readonly which one we have set in data table from instance definition widget?
Dear Developers, I am working on data table from instance definition widget and i have set an filter condition. Now my requirement is , how can i set the condition which i have given in this widget readonly so that enduser cann't modify this filter ...
Query AD LDAP by ObjectSid, not SamAccountName
Understanding that ServiceNow documentation indicates LDAP query fields are limited but has anyone developed an alternative to samaccountname? (Excluding source, cn, dn) We import the AD LDAP "name" field as our group name and sometimes it doesn't ma...
Deleting from tables with cross-scope access policy
Hey all, I am having trouble deleting all records in a table (in multiple tables) within a custom application. I have selected the 'Can delete option' (see below) and there are no entries in the 'cross scope privileges' section of the application (se...
Resolved! Difference in passing "current.field_name" and "g_form.getValue('field_name')"
Hi, So, I wanted to write a script include that could be used as reference qualifier for a field, as well as being used in client scripts to populate other fields based on the field's value. Essentially, I have the two fields "Contract" and "Service ...
Upload attachment from email to the existing Data source
HI Folks, I have created a Data Source (Testexample.csv) and it has an attachment. My requirement is when ever service-now receives email (from inbound email action) that has an attachment also, i want to update the attachment in the Data source with...
Resolved! Max Length for User ID field
Wondering what the max length I can extend the user ID field too. By default it is set to 40. I have seen other forums that say 100 is a good number to set it too. Wanted to see if what anyone else has done
List of OOB tables names for All ServiceNow Applications
I am searching for List of OOB tables names for All ServiceNow Applications. Please advise.
Hide Price and Total Price from Approval Summarizer if the value is \$0.00
Hi All,I want to hide the Price and Total price column in Approval SUmmarizer section of Approval form only for a specific Catalog Item.We are displaying the Total price on the form itself and not on the Cart. So, $0.00 price here in Approval form wi...
