How to Integrate ServiceNow with MS Teams?

[The Matrix]

Hi All,

How to Integrate ServiceNow with MS Teams and a MS Teams icon should be infront of caller field on an incident form. On click of Teams icon it should start teams chat with caller by assigned to person? 

Thank you!

[Dr Atul G- LNG]

https://www.servicenow.com/docs/r/yokohama/employee-service-management/employee-experience-foundatio...

Here is the link mate, you need to configure via graph spoke.

[Ankur Bawiskar]

@The Matrix 

check this

Service-Now – Microsoft Teams Integration 

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[Ankur Bawiskar]

@The Matrix 

Hope you are doing good.

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[Tanushree Maiti]

Hi  

@The Matrix 

Check this video   how they have created the icon using micro and make it worked.

https://www.servicenow.com/community/itsm-articles/teams-integration-with-incidents-start-new-chat-f...