how can I display values(task numbers) in notification body

kotab · ‎03-20-2025

Hello
i want to populate the sctask data on email notification body
TASK number :
closed date :

work note:
and i have one variable is list collector if user select something some value i need to put that value on notification body:

please refer above snap short based user selection need to populate on email body.

please help me on this requirement

pratikjagtap · ‎03-20-2025

Hi @kotab

Add Content in Email Body: Use ServiceNow email scripting (${} placeholders) to pull task details dynamically.

Task Number: ${number} 
Closed Date: ${closed_at} 
Work Notes: ${activity.work_notes}

<%
// Fetch the list collector variable value
var lcVar = current.variables.list_collector_variable_name;
if (lcVar) {
%>
Selected Values: ${current.variables.list_collector_variable_name} 
<% } %>

Exolanation:

${number} → Populates SCTASK number.
${closed_at} → Displays the closed date.
${activity.work_notes} → Shows the latest work notes.
current.variables.list_collector_variable_name → Retrieves the selected values from the list collector.

Mark helpful if this helps you

Regards,

Pratik

View solution in original post

Ankur Bawiskar · ‎03-21-2025

@kotab

Notification is on which table? what did you configure? share some more details and screenshots

You can simply use email body or email script and print the list collector variable value

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

kotab · ‎03-21-2025

Yes i created notification on sc_req_item table.
And also i tired via flow designer (sent email action) but i pull list collector sys_id's.

kotab · ‎03-21-2025

Notification created on Sc_req_item table. please help me with script ?

kotab · ‎03-21-2025

Hi Ankur
i created notification on (sc_req_item) table

Not working