How can I edit the Menu with type URL (external content) in Service Portal?

ssswetha13
Tera Contributor

‎01-02-2017 11:33 PM

Hi All,

I have created new menu's with the type as URL and the link is an external content. The requirement is such that, whenever the user clicks on link it should open in a new tab.

Please let me know where and how can I edit the Menu.

I have already tried a few things: Editing the theme using CSS. and Configuring the Header widget.

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14 REPLIES 14

prithvirajchaud
Mega Expert

‎01-02-2017 11:55 PM

find_real_file.png



Add the Window Name as "_blank" in the module record


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anurag92
Kilo Sage

‎01-02-2017 11:56 PM

I believe, using URL won't help you in opening in a new tab/window. I would recommend creating a page, calling that page on menu item and then specifying redirection,   which redirects to the URL using _blank attribute.


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ssswetha13
Tera Contributor
In response to anurag92

‎01-03-2017 01:10 AM

Hi Prithiviaj and Anurag,



The url is of a different company url, so I cannot create a separate page or module. Is there any other possible solution?


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anurag92
Kilo Sage

‎01-03-2017 01:50 AM

Swetha, I am not sure how to do it with Menu Type URL, but I have tried it with a Page, and it worked fine.



I created a simple blank page, which has only one line of code to redirect to next tab and I have updated the type as Page for menu item.



On Clicking menu item, Desired link is opened in new tab and you can also simultaneously reload the current tab to your own link. So, the created page is entirely invisible, serving your purpose.


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