how can i export complete request (Request, item, task, workflow etc)from production to non production instance?

[ashwanikumar]

Hi All,

i am trying to extract requests from production to non production instance. export to xml only export current request but i want to extract and import complete request. Is it possible to do it; if yes then what should be my approach to achieve it?

Thanks,

Kumar

[Kushagra Mehrot]

In that case cloning will be the best option. You can exclude tables which you don't want to import.

[novoscale_gp]

Hi @ashwanikumar,

Exporting workflows more complicated because of related records that derive from workflow version and activity.

Also depending on the type of workflow activity, the instance might created scheduled jobs to mange flow occurrence.

Best regards,

Gus

[Coleton]

You'll need to first move the catalog items, then the workflows associated in that order.

Workflow Table: wf_workflow

RITM Table: sc_req_item

REQ Table: sc_request

TASK table: sc_task

Cat Item Table: sc_cat_item