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‎10-13-2016 09:23 AM
One issue we're having is that some users are typing the actual description in the 'short description' or 'request title' field. This information is then cut off when the form is submitted because of the 40 character limit. The field should not allow them to type more than 40 characters. Is there a way to do this? Thanks.
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‎10-13-2016 10:35 AM
Hi ,
Click on configure variable.Goto default Value tab-->in variable attribute field add below.
max_length=40
This will solve your issue.
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‎10-13-2016 10:35 AM
Hi ,
Click on configure variable.Goto default Value tab-->in variable attribute field add below.
max_length=40
This will solve your issue.
Please mark Helpful, Like, or Correct Answer if applicable.
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‎10-13-2016 10:44 AM
The field is still allowing people to type how much they want and then cutting it off to fit 40 characters after submittal. I want to limit them RIGHT AWAY. They should not be able to type more than 40 characters INTO the field.
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‎10-13-2016 10:48 AM
i tested it at my end it doesn't allow...can you once check by reducing max length for like 5 characters? can you provide screenshot ..you have to give it in variable attribute .

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‎10-13-2016 10:49 AM
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‎10-13-2016 10:55 AM
Yes it works but that is not my question. The field should not even allow people to type more than 40 characters into it.