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‎10-13-2016 09:23 AM
One issue we're having is that some users are typing the actual description in the 'short description' or 'request title' field. This information is then cut off when the form is submitted because of the 40 character limit. The field should not allow them to type more than 40 characters. Is there a way to do this? Thanks.
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‎10-13-2016 10:35 AM
Hi ,
Click on configure variable.Goto default Value tab-->in variable attribute field add below.
max_length=40
This will solve your issue.
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‎10-13-2016 11:08 AM
it doesnt allows typing also..test it by giving max_length= 5 once.
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‎10-13-2016 11:14 AM
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‎10-13-2016 11:16 AM
it that a variable or a field? I think its happening because of that knowledge search attribute..it works for simple string field..
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‎10-13-2016 10:54 AM
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‎10-13-2016 10:55 AM
please provide screenshot where you configured max_length=40