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‎10-13-2016 09:23 AM
One issue we're having is that some users are typing the actual description in the 'short description' or 'request title' field. This information is then cut off when the form is submitted because of the 40 character limit. The field should not allow them to type more than 40 characters. Is there a way to do this? Thanks.
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‎10-13-2016 10:35 AM
Hi ,
Click on configure variable.Goto default Value tab-->in variable attribute field add below.
max_length=40
This will solve your issue.
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‎10-13-2016 12:56 PM
It works form me in Helsinki. I have used a wide single line text and max length is 40. Can you clear your cache by adding cache.do to your base URL. And also log out and log back in.
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‎10-13-2016 01:15 PM
We have single sign on and I updated the variable attributes. Its still allowing me to put 100's of characters before it truncates it. I want it to truncate the variable while users are typing so they know they cannot type any more into the box.
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‎10-13-2016 01:19 PM
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‎10-13-2016 11:16 AM
When you save this it will truncate everything after 40 characters. It will not stop from typing upto 40 characters.

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‎10-13-2016 01:16 PM
Did you clear cache?