How can I make a url variable clickable?
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‎10-19-2018 09:53 AM
Business Need:
I want a user to create a catalog request, and on one of the fields on the request they are to enter a url. Then, once the request has been submitted, the url that they entered will be clickable on the request and in list view.
I have created a url variable 'Ticket Link' on the form. I assumed using that variable type would automatically make the url clickable later, but it does not. I am having trouble discovering a way to make it into a clickable link. I have pored over the community posts, and have not found a good way to do this yet. I see many posts about adding a static link, but not making a user-input url clickable.
All assistance would be greatly appreciated, as I am fairly new to SN development.
Kingston release
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User Interface (UI)

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‎10-19-2018 10:03 AM
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‎10-19-2018 10:07 AM
I am using a url variable, not a field. url fields are clickable, but the variables are not.

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‎10-19-2018 10:08 AM
OOB, for variables, it is not possible
There are few links which uses a Macro. But not sure if that will be helpful incase you are using Service Portal
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‎10-19-2018 10:13 AM
Thanks Sanjiv,
I found that link and tried the solution, but it didn't work. I was able to create a clickable link, but it rendered all popups, like search and date pickers on the form unusable. I tried to troubleshoot the issue, but was not able to get it to work without breaking the popups.