How can I pass display value instead of sys_id in rest for service catalog while using Buy method on rest catalog API .

[Sumeet1877]

Hello Everyone ,

Greetings for the day !!

Need suggestion : How can I pass display value instead of sys_id in rest for service catalog while using Buy method on rest catalog API . 

Is this feasible & how ??

{

"sysparm_quantity": 1, 

"variables":{ "sc_requested_for":"cdec9c80db34be00ec22d79b5e9619e0","src_ci":"5adb9c07db2083808c27327e9d9619dc","src_support_grp":"fc858f21db6d360035bc591e5e9619b5","sc_short_desc":"Short description text","sc_desc":"Long description text"}

}

[ ie: I need to pass display value instead of sys_id here - "sc_requested_for":"cdec9c80db34be00ec22d79b5e9619e0" ]

[SanjivMeher]

What happens if you pass the display values?

[Sumeet1877]

It shows empty after the REQ is raised or the field remains blank .

[SanjivMeher · Accepted solution]

Ok. In that case, I dont think we can do much about it. I checked the REST API function, and it is using the servicenow apis which is not accessible or editable by us. You may want to write your own API, if you want to use display value