How can I remove author name in Knowledge Article item?

[bbf3562]

I have been assigned to remove/hide author name in Knowledge article item due to many clients constantly contacting author for further question relate to article and they want to remove that to prevent contact. Where can I remove it? It seem I couldn't find solution answer even I tried How to remove or hide author, last modified from the Knowledge Articles?   in Knowledge properties but that doesn't work because that is for search only, not in article item. Anyone know where I can remove it? I am in Geneva version.

[bbf3562]

What about kb_view in UI Page? There is author name there and is it safe to comment out?

[nayanawadhiya1 · Accepted solution]

Hey Bradley,

I tried and comment out the few lines in kb_view and got the result "Author Name" removed.

[bbf3562]

This is exactly what I am looking for.

[Pastupe]

This has solved my request, thank you!

/Petr

[Aswathy2]

Hi Nayan,

I have the same requirement.Tried commenting the above mentioned lines from kb_view page.But it is not working.Could you please advice?I am using London release.

Regards,

Aswathy