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‎03-23-2017 06:15 AM
I have been assigned to remove/hide author name in Knowledge article item due to many clients constantly contacting author for further question relate to article and they want to remove that to prevent contact. Where can I remove it? It seem I couldn't find solution answer even I tried How to remove or hide author, last modified from the Knowledge Articles? in Knowledge properties but that doesn't work because that is for search only, not in article item. Anyone know where I can remove it? I am in Geneva version.
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User Interface (UI)

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‎03-23-2017 10:43 AM
Hey Bradley,
I tried and comment out the few lines in kb_view and got the result "Author Name" removed.
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‎03-23-2017 09:20 AM
Are these other options to hide/remove author name in knowledge article item other than doing ACL? What about UI policy?
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‎03-23-2017 09:52 AM
What about kb_view in UI Page? There is author name there and is it safe to comment out?

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‎03-23-2017 10:00 AM
You can try edit the UI Script named as KBView Article.

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‎03-23-2017 09:29 AM
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‎03-23-2017 09:36 AM