how can I remove the bookmarks for all users

[harivas]

For users have in their profile they have auto added book marks are there when I make it un check pinned and auto added fields on those book marks still they have book marks, when I deleting in perticular users of bookmark record in bookmark table then only its removing profile,
1.how can I remove the existing book marks for all users 
2.how can I add the some bookmarks for who are having resource roles

can any one help me on this query,

thanks & Regards
Harivas

[Dr Atul - LNG]

Hi @harivas 

Check user_preferce table

https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/administer/navigation-a...

[Community Alums]

Hi @harivas ,

If you are an admin, you can simply navigate to System Definition > Bookmarks which stores favorite for all the users, Remove the respective records as per your requirement.

The table name is "sys_ui_bookmark".

You can also follow the article with steps :https://www.servicenow.com/community/developer-articles/edit-module-how-to-remove-bookmarking-favori...

[Dr Atul - LNG]

Thanks for correcting me Guru @Community Alums 

It is bookmark table not preference 😞

[harivas]

Hi @Dr Atul - LNG 

Thanks for your response , I am looking into that.