How can I remove Tours at service portal header

[Jennnie]

Hello,

I tried to remove some of the header menus at the service portal. 

I removed the cart menu and i wanted to remove tours menu as well.

But, somehow i cannot  remove that. 

What I tried, add com.snc.guided_tours.sp.enable at Service portal> Menus > sp header (like the way that i removed cart menu )

and i replace the cloned wiget which i add css component (display: none) to the sp-header. Nothing worked. 

Anyone has solutions? 

Thanks

[Maik Skoddow · Accepted solution]

Hi @Jennie 

what do you mean with "What I tried, add com.snc.guided_tours.sp.enable at Service portal> Menus > sp header (like the way that i removed cart menu )" ?

com.snc.guided_tours.sp.enable is a system property and after setting this system property to "false" the menu item will disappear.

Please see also the documentation on this at https://docs.servicenow.com/en-US/bundle/sandiego-platform-user-interface/page/build/help-guided-tou...

Kind regards
Maik

[Jennnie]

what i meant, I added com.snc.guided_tours.sp.enable : displayValue: false at the the Additional options like the below. 

but anyway, I fixed my problem with document you suggested. Thank you very much!

[Maik Skoddow]

Hi @Jennie 

In case you think I was able to answer your question, I would be happy if you mark the appropriate response as "correct" so that the question will appear as resolved for other users who may have a similar question in the future.

If not, please tell me what you are still missing!

Many thanks & kind regards
Maik