How can I Send attachment from one servicenow instance to another using rest api?

Arundhati · ‎01-25-2022

InstanceA is my source Instance and InstanceB is target instance if I add any any attachment to the incident at my target instance it should get reflected to my source instance. with this I also want to maintain a loop that no attachment should be get double if we we update another attachent. How can I achieve this using REST API

Martin Ivanov · ‎01-25-2022

Hi. You can. You have to convert the attachment to binary and then convert it back to attachment when recieved. please refer to the following articles:

- https://community.servicenow.com/community?id=community_question&sys_id=abe67b981b7300107a5933f2cd4bcbca

- https://community.servicenow.com/community?id=community_question&sys_id=a48f7db11beeb090ada243f6fe4bcb7d

- https://community.servicenow.com/community?id=community_question&sys_id=6cabff34db666780fb115583ca9619ab

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Martin Ivanov
ServiceNow MVP 2023, 2024

View solution in original post

Ankur Bawiskar · ‎01-26-2022

Hi,

Please check links I shared for approach

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Ankur Bawiskar · ‎02-07-2022

@Arundhati

Hope you are doing good.

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If my response helped please close the thread by marking appropriate response as correct so that it benefits future readers.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Martin Ivanov · ‎02-02-2022

Hi. If some answers have helped you, mark them Helpful and/or Correct in order to close the case. Thanks!

Please mark Correct and click the Thumb up if my answer helps you resolve your issue. Thanks!
Martin Ivanov
ServiceNow MVP 2023, 2024