How can i send email notification to all the members in a group instead of sending to group email

[Anil74]

Hi All,

How can i send email notification to all the members in a group instead of sending to group email?

any suggestions.

Thank you.

[sk59]

Did you ever find a solution I have the same requirement.

[MADHU-THE-ROOK]

Perfect Example refer this:     https://www.servicenow.com/community/developer-forum/how-to-send-mail-to-all-the-members-of-group/m-...

[JaganN971616731]

Hi Sarah,

There is a check box field called "Include Member" in the group table, If you make the checkbox as true then the notification will go to the group email and members of the group.

Thanks,

Jagan

[Alp Utku]

Yes there is a way. If you can define conditions on a catalog Item to send customised notification. 

1. Create If Condition on Workflow to determine when a notification must be sent to specific mail boxes.
2. I am sharing sample code below 

answer = ifScript();

function ifScript() {
	var myVar = workflow.variables.<variable name from catalog Item>;
	            workflow.scratchpad.dlname = '';
	
	if ( myVar == 'The condition which you want to trigger emails'){
		
	workflow.scratchpad.dlname = 'myemail@email.com';
		
	}

       

3. Create customised event and notification on ServiceNow  which you want to send to specific mailboxes

4. Create " Create Event" workflow activity and populate Event Name : the customised event you created

5. Parameter 1 : return workflow.scratchpad.dlname ;

6. Parameter 2 : return "" ;