How can I set Catalog Task Short Description to match Catalog Item Short Description in Flow Script

WazzaJC
Tera Expert

How can I set Catalog Task Short Description to match Catalog Item Short Description in Flow Script

 

Dear ServiceNow Community Friends,

 

I would really appreciate your help.

 

Within the Short Description field, in Flow Designer, when you are at the step of 'Create Catalog Task', I would like to use a Script to autopopulate the Catalog Task Short Description, with the Short Description from the Catalog Item.

 

What would be the script I need to use, when I toggle on the Script, within Flow Designer?

 

I would greatly appreciate your help with this, much appreciated.

1 ACCEPTED SOLUTION

Anand Kumar P
Giga Patron
Giga Patron

Hi @WazzaJC,

After catalog task creation action in that you can add field as short description and value dot walk request item table to catalog item table short description—request_item.cat_item.short_description

Mark it as helpful and solution proposed if it serves your purpose.

Thanks,

Anand

View solution in original post

2 REPLIES 2

Anand Kumar P
Giga Patron
Giga Patron

Hi @WazzaJC,

After catalog task creation action in that you can add field as short description and value dot walk request item table to catalog item table short description—request_item.cat_item.short_description

Mark it as helpful and solution proposed if it serves your purpose.

Thanks,

Anand

@Anand Kumar P  Thank you very much Anand ! This works perfectly for me, exactly the functionality I was looking for, I greatly appreciate your help Anand, thank you for taking the time to share your knowledge with me. Kindest Regards. 🙂