how can i show change details in approval request in esc portal

[Ansuman]

When I open my task under the todo page in the ESC portal the approval for change request is visible, but it has no necessary details to provide approval. 

So how should i achive this. Like in RITM approval task it have details like requested by, priority,description, etc.

[Ankur Bawiskar]

@Ansuman 

so what all things you want to show on that page?

[Ansuman]

Hi @Ankur Bawiskar ,

Thank you for your fast response.

I would like to show short description, description, category, subcategory, assignment group, assigned to, impact, and urgency

[Ankur Bawiskar]

@Ansuman 

check this link

Adding fields to the Approval Record Form on Service Portal 

[Ansuman]

@Ankur Bawiskar 

With this process, I got the details in the SP portal, but I want it in the ESC employee service centre. Under the todo page, it comes as approval tasks; the widget used for that is Todo approval.

Can you help me edit that widget to get the details? 

This is the ESC portal with page todo, which im referring

See the url is for esc portal :- To-dos - Employee Center (service-now.com)

https://dev103051.service-now.com/esc?id=hrm_todos_page