How can I use one choice value multiple times of a 'List' type of field in ServiceNow table
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-20-2024 07:15 AM
Hi Experts,
I have a requirement that I have created a 'list' type of field in a custom table. That list type of field has few choices. The customer wants to select one choice multiple times and this is the issue. Once we select a choice, we can't select that choice value again. For every choice selection from the list, the customer wants to populate a string field for description. They wanted to select the same choices multiple times, there is no end to it.
In record producer, we can use 'multirow variable set', the same function the customer wants to use in table-level fields.
Please let me know how can we achieve this.
Thanks in advance,
Amol
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-20-2024 07:27 AM
Hi @Amol Pawar
Something interesting use case, I think it is not possible on Native view with List Type, as it allow different value every time.
But why customer want to use same value in native, when it can be done from portal.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-20-2024 10:57 PM
Hi @Dr Atul G- LNG,
Thank you for your reply.
The customer wants a field like 'multirow-variable-set' where we can add as many rows as we want. And we're accessing table forms in portal via widgets, that's why we are finding to create such type of field.
Let me know if you have something related to it.
Thank you,
Amol
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-21-2024 03:40 AM
Hi @Amol Pawar
Sorry, MRVS not work on form level, so only option is Portal or use 1 value in 1 record as you said, not an expected way.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************