The CreatorCon Call for Content is officially open! Get started here.

How Can Updated KBAs Go Through the Approval Process

nik_l
Tera Contributor
 
1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @nik_l 

 

For update, first you need to checkout the current version of KB , make the changes and then submit.

 

KBA approval decided or depends on which Knowledge Base it attached. Like OOTB:

 

AtulyaLNG_0-1700495969528.png

 

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************