How can we add fields in one of portal widget

[Anupriya_11]

Hi Team, There is requirement to add  fields in the highlighted section in the portal .Can someone help that how can i add the fields here.

thanks

[Ankur Bawiskar]

@Anupriya_11 

which portal page within employee center?

[Anupriya_11]

Hi @Ankur Bawiskar ,

From the link, it appears to be the ticket page (esc?id=ticket&is_new_order=true&table=incident). However, I don’t have complete clarity on this. Could you please help .

Thank you!

[Ankur Bawiskar]

@Anupriya_11 

your screenshot is not having incident then how the URL will have table as incident?

[Sarthak Kashyap]

Hi @Anupriya_11 ,

I checked your problem all these details I think coming from ticket_configuration_list table

yourInstance.service-now.com/ticket_configuration_list.do?sysparm_userpref_module=61a0d3e287020010e0ef0cf888cb0b46&sysparm_query=active%3Dtrue%5EEQ&sysparm_clear_stack=true 

Search for your ticket table, and make change.

Try to change in Info Fields

Please mark my answer correct and helpful if this works for you

Thanks and Regards,
Sarthak

[Ankur Bawiskar]

@Sarthak Kashyap 

I don't think the fields come from standard ticket config