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How can we hide "Order confirmation pop up" for a particular catalog item in Service Portal?

Shantharao
Kilo Sage

Hello All,

How can we hide "Order confirmation pop up" for a particular catalog item in Service Portal?

Please find the screen shot below 

find_real_file.png

 

1 ACCEPTED SOLUTION

Shantharao
Kilo Sage

Correct solution is below go to sys_properties table and make "glide.sc.sp.twostep" = false if not existing create a new property with the same name 

View solution in original post

14 REPLIES 14

Harshad Wagh
Tera Guru

You can do it in following widget.

 

SC Catalog Item

 

part of server script.

 else if (input && input.action === "order_item") {
data.orderItemModal = $sp.getWidget('widget-modal', {embeddedWidgetId: 'sc-checkout', embeddedWidgetOptions: {cart: {name: input.cart}, action: 'order_now', item: input.itemDetails, requested_for: {id:options.requested_for_id, displayValue:options.requested_for_display}

 

But, I am curious how you would be performing a checkout or complete an order?

 

Also this is a OOTB widget ,so am not sure if you would be able to modify it.

 

Thanks

Harshad

 

Hello Harshad,

 

I need to disable only pop up but not the check out process any ideas is highly appreciated

 

Thanks 

sunpreetsingh
Tera Contributor

I also have the same requirement but this is a new feature that has come up and is not modifiable so far. The earlier submit button has been deprecated by ServiceNow (which was without Oder Confirmation popup). 

ServiceNow is not giving any option to disable the popup.

Necho
Tera Contributor

Any luck with this?