Open URL in New Tab from Form Button Next to Field (via UI Macro)

[Chris Armstron2]

Hi,

I am trying to create a button to the right side of a field, within the incident form, that will redirect to https://google.com, in a new tab, when clicked.

Here is the button:

Here is the UI Macro code:

Everything I have tried thus far renders the same result, which is a blank page within the current servicenow tab.

Note:  Trying to open google.com for testing purposes only.  Once I am able to perform that step, I will proceed to leveraging the above 'FS Incident ID', in order for our support engineers to navigate to our Monitoring console.

I was able to get a UI Action form button to work just fine, but I would like to be able to provide an additional option to our support staff.

Thanks,

Chris A.

[barshaNow]

Can you just do below in line 12 and try

window.open(url);

and remove line 13 return false.

[Chris Armstron2]

Thanks for the suggestion.  Here is what I tried:

And it too returns a blank page within the same window.

[Chris Armstron2]

Figured it out...

Apparently the name of 'open' that I was using to test with, it conflicting with something.

I changed it to openfs, so that its not too generic, and wha-la, it worked.

I changed it back to 'open', and sure enough, it doesn't work again. 

[Chris Armstron2 · Accepted solution]

With the help of barshaNow, we were able to figure out that the following code works for a UI Macro: