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How can we submit a catalog form using Virtual Agent?

Surbhi Srivasta
Tera Expert

Hi Expert

I want to submit a catalog form using virtual Agent where I am adding or removing a user from Group. Earlier I was successful in doing so but after that I made changes where I create a select Box variable--> Select your Operation with two choices 1) Add group Member in a Group 2) Remove Member From a Group.

After adding this variable my script is not working and I am not able to add Group member. Can you help me in scripting?

find_real_file.png

find_real_file.png

Regards,

Surbhi

 

1 ACCEPTED SOLUTION

Hi Surbhi,

Have try using vaInputs.myvar.getValue(); instead of what you are using

Thanks,

Valmik

View solution in original post

5 REPLIES 5

Valmik Patil1
Kilo Sage

Hi Surbhi,

Please find below thread answered by @Mark Roethof  which helped me in my case

https://community.servicenow.com/community?id=community_question&sys_id=08c5a6a91bfaf340ada243f6fe4b...

Thanks

Valmik

You can take help from this video,
https://www.youtube.com/watch?v=LRjhGh582f0

Shwetank Singh
Service-now Consultant

Hi Valmik,

Thanks For your response but my requirement is different, I want to set the select box choice using script on RITM 

find_real_file.png

Here, I am successful to add Group Name and Add User but not able to set select box choice

Regards,

Surbhi

Hi Surbhi,

Have try using vaInputs.myvar.getValue(); instead of what you are using

Thanks,

Valmik