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How can we use Now Assist to make ITSM or other modules automatic?

Devansh1
Tera Contributor

‎05-21-2025 04:40 AM

Hi all i want to make Agentic AI more to useful for servicenow like ITSM module 

so what could be the use cases for that.

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Dr Atul G- LNG
Tera Patron

‎05-21-2025 05:10 AM

Hi @Devansh1 

 

This might be helpful

https://www.servicenow.com/community/now-assist-articles/agentic-ai-the-evolution-of-intelligent-aut...

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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