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How change phone number to reset password

Nabil EL FILALI
Tera Expert

Hi 

please i'm trying to use the process "Employee Self-Service Process for Microsoft Entra ID" , but when I test reset password, an SMS is sent to unknown phone number , How to change that please ? 

 

NabilELFILALI_0-1727787085236.png

 

1 ACCEPTED SOLUTION

Brian Lancaster
Tera Sage

User the enrollment process to enroll in password reset again. I'm not sure if it is the same way but there used to be a password reset enrollment catalog item.  

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1 REPLY 1

Brian Lancaster
Tera Sage

User the enrollment process to enroll in password reset again. I'm not sure if it is the same way but there used to be a password reset enrollment catalog item.