How check developr instance how manu days left till reclaim

hermanboonstra · ‎02-07-2022

How can I check how many days there are left before my developrer instance is reclaimed?

AshishKM · ‎02-07-2022

Hi, default it's 10 days to reclaimed, also you will get email notification about your PDI instance reclaim status. Keep login weekly to avoid reclaim or take backup of all your work.

Thanks

Ashish

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Hitoshi Ozawa · ‎02-07-2022

Not sure if it's still the case but I thought there was a notice in the "Activity" text in My Instance page. I remember seeing the number decrease down in My Instance page when I went on a vacation.

hermanboonstra · ‎02-14-2022

@Ashish Mishra : this is known. The questiuon is: can I find somewhere in my instance or in my account or instance info, how many days there are left before reclaim takes place. It seems developer.ServiceNow is not always acting according to this "10 days" rule, since:

I added some work notes to an incident on 2022-01-27 (meaning adding records)
I received an email on 31 jan. 2022 saying "Your Personal Development Instance (PDI): dev<nnnnn> will be reclaimed based on inactivity after the end of day Feb. 3, 2022 PST.".

That would leave only 7 days of inactivity.

By the way: logging in weekly is not enough to prevent a reclaim, you need to "perform developer activities", as the PDI guide clearly states:

Keep your PDI active by signing in to the Developer Site or performing developer-type activities on your instance, such as:

Creating an application
Creating a table
Adding a field to a table
Creating a Script Include

The "Developer Site" apparently is not the same as your instance (as in the past an instance of mine was reclaimed even though logged into frequently). I haven't tested if regularly logging into the developer site is enough to prevent your instance being reclaimed.

@Hitoshi Ozawa : I also thought this was listed in the instance info for my account, however the only thing I see now under "ACTIVITY" is "Instances with no activity for over 10 days will be claimed back in to the pool."