==== The problem ====I am using San Diego version. The risk assessment page format is not quite right. Open a change request, click Risk Assessment, sometimes we have two options in one line. Please see the following figure (question 6):I hope that...
Hi Team, I am using Copy of Data Table widget in Service Portal to display outage records. Here , if i click on any one of the records , it is opening the record and fields are editable. What changes do we need to make the fields "read-only". Thank y...
I have synced azure ad to servicenow. Now i need to get the list of users present in servicenow. How can this be done using client script?
My users are running into an intermittent problem in Agent Workspace when using the Email Client.When opening an email record, the header appears with the usual UI Actions, subject and sender/recipient info.But the body doesn't load at all.When click...
Hello,It is known that when a group approval record (sysapproval_group) is created, then it automatically creates approver records (sysapproval_approver) for all the members in the assignment group field of this group approval record. As per our scri...
Hi community I'm stuck on one requirement where I need to customize the Copy attachment when the user click on the copy attachment, An UI page is open and there I need to fetch all the attachments sys_id which is present in the record and then user ...
I'm facing difficulty in removing the underline which is popping up under the text in the notification sent. In the notification design,i made use of mail template as below. Though i'm making text-decoration as none, the underline still shows when ...
Hi ! How can we find where all a given subflow or action is used say in a given scoped app itself? This is something needed for long term manageability of the scoped app's as there could be multiple resources working on same scoped app and if we cha...
Hello, I have a checkbox type field on the catalog task table and I want to make that editable only when the variable request type value is xxx. Any advice on how to do this? Thanks,
interaction is not extended from task table so auto-assignment rules are not applicable and we would like to implement auto-assignment like feature to interaction records based on location has anyone came across this scenario, please suggest
HiI have a change request which is stuck in Assess state. The change has been approved and implemented, I need to implement the change.Here is the background script I ran in DEV instance, the script changed all the changes to implement.what is wrong ...
Impacted releases: (San Diego and Tokyo confirmed)Problem: [1]Queries do not return proper data on calculated fields. Attached is a simple update set that creates the 'u_impossible' table. It creates a simple table with three columns:u_active - True/...
Is it possible to add hover text to each stage in a process flow formatter? I want to use the description and assume I need to adjust the macro for process_flow, but not sure how.
Hi, Out of the box, ServiceNow does not support RTL alignment on the Service Portal. I am trying to do a custom solution. I am beginning with doing direction: rtl; - However I am unsure how to make it conditional that the user has selected the RTL la...
Hi All,I find the "request item" display on the service portal unappealing, especially when we have over 100 fields in the form. The form display on the right seems to go on and on for a long time. It would be ideal if we can change this so that it...
