How do I add Visual Task Boards to my mobile app favorites screen?

dloomis
Kilo Explorer

Hi folks - apologies in advance if this is being posted in the wrong group - I'm brand new to the platform and have a billion questions.

I'm evaluating Visual Task Boards (VTB) on mobile devices and was wondering how to pin VTB on my ServiceNow mobile home screen as a favorite. It doesn't appear in the mobile navigator as an application. I'm using the native iPhone app.

Thanks!

6 REPLIES 6

Was this done in Geneva or Helsinki?


We're on Fuji and I just can't find where the bookmarks are in the mobile view... 🙂


dlb44
Giga Contributor

Just like you can drag a filter to the Navigator pane to add a bookmark, you can drag a VTB to the Navigator pane to create a bookmark.



On the desktop version, select Visual Task boards from the Navigator.


Don't open the Visual Task Board, just drag the one you want to the Navigator Pane.


This makes it a favorite and thus adds it to the homepage for the native iOS app.



Note:


This does not work in my sandbox instance still running Geneva patch 7, but does work in Helsinki patch 7.