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how do I archive 350 stories from archived table?

Dk nov
Tera Contributor

Hello,

I want to restore 350 records from archived story table, and it doesn't have list UI action 'Restore Record and Related Records' to restore all together with its related record. 

Restore Record and Related Records - List UI action is only available for Archive Log table. 

What are the possible options to do that?

 

Thanks.

2 REPLIES 2

Bert_c1
Kilo Patron

You can use a script to process the 350 records.  Similar to below:

 

// Find sys_choice records where not present in any record.
var arc = new GlideRecord('ar_kb_use');		// substitue name of the archive table
// arc.addQuery('field', 'value');
arc.query();
gs.info("Processing " + arc.getRowCount() + " records.")
while (arc.next()) {
	gs.info('restoring ' + arc.id + '.');

	// restore the record, along with related records
	var sal = new GlideRecord("sys_archive_log");
	sal.addQuery("id", arc.sys_id);
	sal.addNotNullQuery("archive");
	sal.setLimit(1);
	sal.query();

	if (sal.next())
		new GlideArchiveRestore().restoreMainAndRelated(sal.sys_id);
}

logic in the loop is taken from the UI Action named 'Restore Record and Related Records'.  Test, in scripts - background. you can roll-back if you don't get the desired results. All records in my ar_kb_use table are no gone.

Sreeram Nair
Tera Guru

Each archived table (e.g. story_A) contains the archived records themselves, but the Archive Log (sys_archive_log) table holds metadata about when and how those records were archived.
The “Restore Record and Related Records” UI action references that log entry to restore both the record and any related records, which is why it only appears on the Archive Log table, not the archive tables themselves.

 

Each time records are archived, ServiceNow creates an entry in the sys_archive_log table that tracks which records were moved and when. To restore your 350 archived story records, you can navigate to System Archiving > Archive Logs and filter the list by Table Name = story and the appropriate Archive Date. Once you locate the relevant archive log entries, select them all and use the “Restore Record and Related Records” list UI action. This action restores both the main Story records and their related records - such as attachments, comments, or tasks in a single operation.

If all 350 stories were archived in the same job, you can restore them together quickly and safely using this method, which is the cleanest and most ServiceNow-supported approach.


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