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How Do I By-Pass approvals from catalog item

Griddhaluru Sow
Tera Contributor

How Do I By-Pass approvals of catalog item if that catalog item triggers from an Order guide?

1 REPLY 1

Vishal Birajdar
Giga Sage

Hi @Griddhaluru Sow 

 

If you are using workflow, then as workflow will run against RITM level so in workflow "If activity" you can check

"Order guide" value is filled or not and trigger or bypass approval.

 

So, if catalog item raised through Order guide then highlighted field (below screenshot) will be populated or else it will be empty. 

 

VishalBirajdar7_0-1694779636139.png

 

 

 

Vishal Birajdar
ServiceNow Developer

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