How do I change the label "Upload" on a field the "Attachments"

F_bio Santos
Kilo Sage

I want to change the label "Upload" to "Upload Attachment" on a record producer field that has the type "Attachment" where do I need to go to do this change ?

Screenshot:

F_bioSantos_0-1694773270547.png

 

1 ACCEPTED SOLUTION

Samaksh Wani
Giga Sage
Giga Sage

Hello @F_bio Santos 

 

  1. Navigate to All > Service Portal > Widgets.
  2. Select the SC Catalog Item (widget-sc-cat-item-v2) widget.
  3. From the Instances related list, preview and open the instance for the ServiceNow NowMobile App – Catalog Screens and Applet Launcher application.
  4. In the Additional options, JSON format field, specify the record_producer_label parameter.
    For example, if you want to change the label to Request, press Ctrl+click on the catalog item widget, select Instance in Page Editor, and specify the following parameters in the Additional options, JSON format field.
    "record_producer_label":{
    			"value" : "Upload"
    		}
  5. Click Update.

 

Plz Mark my Solution as Accept and Give me thumbs up, if you find it helpful.

 

Regards,

Samaksh

View solution in original post

5 REPLIES 5

Pravallika1
Giga Guru

Hey !!

Similar to this I have another question. How can we make the Upload button size and text bigger on the portal?

Can you please suggest me where to make the css changes? I am unable to find the place to change.

 

Awaiting your reply!!

 

Thank you ,

Pravallika K