How do I configure the Approval step in Catalog Builder?

[Myrddin Emrys]

I'm attempting to configure the Catalog Builder for my users. Unfortunately, I cannot seem to configure the approval step for new items built in the Catalog Builder; they all require approval, and I can't control where that approval is sent.

Approval (or lack thereof) doesn't appear in the Catalog Builder wizard at all, so I'm a bit puzzled. Is this something that users are simply unable to define?

I know that users can ADD an approval using the step-based request fulfillment flow, but that doesn't affect the initial approval for the RITM.

Thank you kindly for any assistance.

[Michael Fry1]

The approval should be handled and configured in your flow process.

[Myrddin Emrys]

Which flow process? I'm not seeing anywhere that a user can choose or change the flow used for a catalog item, nor am I seeing a place for me to choose the default flow for new catalog builder templates.

If you're talking about the step-based request fulfillment flow, that does control any approval steps the user adds, but not the default approval that triggers before the RITM even begins.

[Michael Fry1]

You need to build a flow and process. The trigger would be for your catalog item.

[Myrddin Emrys]

I'm rather confused; you're saying that I need to write a custom flow for every new Catalog Item users create? That seems counter to the goal of enabling citizen developers in SN to reduce administrative load.