Hello All,we upgraded our sandbox instance to Australia and verifying migration of dashboards etc. as part of this we want to 1) Audit Indicator visibility to ensure indicator source ACLs don't prevent end users from seeing data they should see once ...
We are performing a feasibility check to evaluate if recording, Copilot, and facilitator can be automatically enabled for MIM meetings.Looking for document feasibility, limitations, and recommended approach.Currently Notify connector is implemented b...
Hello, Looking for some assistance in understanding the this error I am receiving on my use case for document intelligence. I received no errors during the training of the use case, however when I added integration I started receiving this error on ...
Hello all - I am trying to create 2 input variables in my reusable test, and make one dependent of another like parent-child. I can see fields dependent and dependent on field in input variables table.So, trying to use like:Set Child variable's depen...
I am creating records in the Announcement [announcement] table using a Record Producer. I have added this Record Producer to multiple portals (e.g., Service Portal (SP) and HR Portal). When a user submits the Record Producer, the Announcement record...
I am trying to set up post-chat surveys. After setting up, it was triggering as pre chat survey. However, understood that type field default value is pre-chat and this needs to be changed to post-chat to make surveys trigger post chat. After making t...
Hi Team , When incident is reopened from Portal - Additional comments should get mandtory asking that "provide reason for reopeneing this incident ' . @Ankur Bawiskar @Ehab Pilloor Need your help here Ehab Pilloor
The Demohub installation process has been the same for years. But recently, the process requests that you Zboot the instance, and check the "Reinstall demo data after ZBoot". We then have to raise a Support call to delete the demo data, which can ta...
Is there a way to move an ATF test from one application scope to another one ? Thanks.
Hi All, I have created a custom role and added all the tables ACL related to Change, but i'm not able to see the standard changes. please find the screenshot belowWhen user has admin or itil or sn_change_write role then use is able to access to all s...
Hi Community, I have created a card called 'VIP Incidents' by making changes in client script include 'SowIncidentLandingPageUtils' . I want this card visible only to members of two assignment groups say A and B .How can I achive this?I have created...
In dashboards,we have idea manager dashboard, I actually want to get data visible on analysis in idea manager dashboard.I can able to see the data only on summary tab, but not in analysis tab.I have run few jobs related to this dashboardEven though I...
Hello everyone,We have run into an issue with ServiceNow Discovery and wanted to check if anyone else has experienced something similar.We have a server where the IP address was changed, but Discovery is not updating the IP details in the server tabl...
Hi Community, I am trying to understand whether the following behavior is expected for a List Collector variable.In my List Collector, there is an option called **"Show Task Status"**. When a user selects **"Show Task Status"**, an on Change client s...
