Hi all, I'm attempting what should be a simple thing in theory, but UI Builder seemingly makes simple things difficult. Anyway, in the Hardware Asset Workspace, there's a button 'Renew' on ast_contract records. It opens a modal with various fields. ...
NO applications will install in my PDI, immediately returning "Unable to download app package" in the UI. I dug into the system logs and found the errors in the attached log, the highlight of which is:Blocked: credentials cannot be sent to a host oth...
Hello All,I have a classification prediction model to predict assignment group of the call. The model is taking input as short description, description and u_account. But sometimes prediction model gives below error - 400: Results from Prediction we...
Hi all,I am having issues with syncing two fields.I have been assigned a task too set the manager of a group to department head in those groups so not empty (synchronise group manager information from the mapped department head) this change in depart...
Hi Community, Recently I noticed the PDIs are going offline frequently with an upgrade message on developer portal. My self released 3 PDI instances in last 14 days. Is there any solution do anyone have? my recent PDI has also gone offline since yest...
Hello ServiceNow Developer Community,Please help investigate my inaccessible Personal Developer Instance and restore access while preserving all existing work.Instance: dev443121URL: https://dev443121.service-now.com/Release shown in the Developer Po...
Our PDI dev432286 is used for AtlasXT integration testing. Can it be kept active past the Oct 16 reclamation date?
When a choice label is changed in the sys_choice table, existing records display the new label, but their updated timestamps remain unchanged.For example, the Category field on the problem table has a choice labeled Software, which is used by 100 exi...
HiSo while creating hr case we have Verify the employee requesting this case page where we enter user name so My user name is Test HR Agent so if i enter Test it is not showing the user to select(it is showing no results found) if i search *hr agent ...
We have a requirement wherein we want to add the value of comments/worknotes from RIDAC tables on 'default status reports' template in Project Workspace. We edited the template and have added the columns for worknote and additional commentsWe are abl...
Hi community,How can we configure OOB Terms and Conditions on EC portal?Regards
Hi, I have a requirement where I have to create an integration between servicenow FREQ record with an excel attachment & all fields of the excel attachment file should map with SAP finance(R2R)record.How I can achieve this requirement?Please share an...
on workspace list view users can select multiple records using the multi-row selector and click the Edit option to perform a bulk update. Currently, the bulk edit dialog displays around 7-8 fields.Admins should continue to see and update all availabl...
Hello, We have tried to change the default font size/font colour/font to helvetica via a dictionary entry on the article body field of our knowledge articles. I find this advice from previous posts on here. It all seemed to be fine but what it has do...
A dashboard is configured and accessed from CSM Workspace.When users click on a dashboard report record, the record opens in the Native UI instead of remaining within the Workspace experience.This behavior occurs when Next Experience is turned OFF.W...
