How do i hide variables on a catalog item depending on a selection of another variable.

[abcmh]

I have a Service Catalog item that i am working on . I am adding variables to this item which are checkboxes, radio buttons, multivalue drop down selections, text values, date items etc.

If i select a particular check box like "New Contract" , i need to display a couple of date variables and a comments variable.

What is the best way to achieve this ? Any suggestions?

Thanks,

[BALAJI40]

Please mark this as correct and helpful if it resolve your query. So that this thread could be marked as answered.

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[Madhu27]

This can be accomplish this by using UI-policies.

1. Create a new UI-policy

2. Specify the conditions

3. Create new UI Policy Actions (specify Mandatory/Visible/Read only)

For more info ...http://wiki.servicenow.com/index.php?title=Service_Catalog_UI_Policy#gsc.tab=0

Thanks

Madhu

PS: Hit   Like/Helpful   if it helps

[randrews]

one thing to add to this...

UI policies are by far the best method of hiding a variable on a catalog item... if you ARE hiding a varaible it is a REALLY good idea to check the run scripts box.. and in in the
"execute if false" block put in a script to clear the value from the field you are hiding   IE "g_form.clearValue('variableName');

this way if the variable is taken off the form AFTER they have filled it in the value gets cleared out <users do silly things>

[User386047]

Hi madhu garu  i need to populate the variable fields like one is visible and one is hidden by using   

on-change client script. can u suggest ..

[abcmh]

Thanks for everyone's input . I have tried the suggestions but haven't been able to achieve the desired result.

So here is what i have done.

I have a checkbox item called "New Contract". If i check "New Contract" then i want to Contract Start Date , End Date and Comments fields to display.

If its unchecked the 3 fields should be hidden.

So i created a new Catalog UI Policy for the "New Contract" item with then Condition as it should be True.

Then i created a New UI Policy actions for the 3 items Contract Start Date, End Date and Comments. All the 3 were set to

Mandatory - True , Visible - True & Read Only - Read Alone.

However when i TryIt and the 3 fields are displayed all the time where as i just want to display them when i check the "New COntract" check box.

What am i doing wrong?