How do i hide variables on a catalog item depending on a selection of another variable.

[abcmh]

I have a Service Catalog item that i am working on . I am adding variables to this item which are checkboxes, radio buttons, multivalue drop down selections, text values, date items etc.

If i select a particular check box like "New Contract" , i need to display a couple of date variables and a comments variable.

What is the best way to achieve this ? Any suggestions?

Thanks,

[BALAJI40]

Write a onChange client script

ncChange of : new Contract

Try this script

script:

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

  if (isLoading ) {

  g_form.setDisplay('<fieldname1>',false);

  g_form.setDisplay('<fieldname2>',false);

  g_form.setDisplay('<fieldname3>',false);

  return;

  }

  if (newValue == 'true'){

  g_form.setDisplay('<fieldname1>',true);

  g_form.setDisplay('<fieldname2>',true);

  g_form.setDisplay('<fieldname3>',true);

  }

  else{

  g_form.setDisplay('<fieldname1>',false);

  g_form.setDisplay('<fieldname2>',false);

  g_form.setDisplay('<fieldname3>',false);

  }

}

[Madhu27]

Hi Amol, Please hide all these 3 fields while loading as follows in a separate UI policy.

Contract Start Date         visible = false, Mandatory = leave alone, Read only = leave alone

End Date                                       visible = false, Mandatory = leave alone, Read only = leave alone

Comments                                   visible = false, Mandatory = leave alone, Read only = leave alone

If it does not work please send your main catalog item image and your UI policy.

Thanks

[reginabautista]

Hi Amol, try to follow the following set up for the UI policy. This is working perfectly in my personal dev instance.

Note: You need to click on the Advanced view under Related Links to see Onload and Reverse if false.

[abcmh]

I tried Madhusudana and Regina's suggestion but still no luck.

Here are the screen shots of the Catalog UI Policy and Actions for the New Contract variable.

[BALAJI40]

Use my script or regina   suggested. you do not need to write 2 ui policied like onLoad and change.