How do I include a watermark for the RITM on outbound emails from Flow Designer?

JR42
Giga Guru

Good morning!  Can anyone help me figure out how to add a watermark to outbound emails sent from my Flow Designer flow, so that when someone replies to the email, the reply will go into the linked RITM?

 

Thanks!

1 ACCEPTED SOLUTION

Omkar Kumbhar
Mega Sage
Mega Sage

Hello @JR42 ,

Please find the below snapshot.

There is option to include watermark whenver you are triggering the email from flow designer

OmkarKumbhar2_0-1672847627868.png

 

If I was able to help you with your case, please click the Thumb Icon and mark as Correct.

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3 REPLIES 3

Omkar Kumbhar
Mega Sage
Mega Sage

Hello @JR42 ,

Please find the below snapshot.

There is option to include watermark whenver you are triggering the email from flow designer

OmkarKumbhar2_0-1672847627868.png

 

If I was able to help you with your case, please click the Thumb Icon and mark as Correct.

Anurag Tripathi
Mega Patron
Mega Patron

Hi,

On the Send Email Action, you will see the Include Watermark Checkbox, as show below

AnuragTripathi_0-1672847631067.png

 

You can also see this video by Robert!

3 Ways to Notify with Flow Designer - ServiceNow Community

-Anurag

Laszlo Balla
ServiceNow Employee
ServiceNow Employee

Hi Justin,

 

Use the Send Notification action instead of the Send Email action in your flow. In the Notification record, set the 'Send when' field to 'Triggered', and add any other details you want. The system will automatically append a watermark to notifications (by default).