How do I make a Reference field Read Only but keep the 'Info' button?

Wayne Richmond · ‎05-16-2016

I am putting a Reference field on a form to another record. I don't want people to edit the field but I want them to be able to click the 'Info' so they can view / go to the record.

Read Only:

Non-Read Only:

I've tried making the field Read Only via a Client Script and a UI Policy, both get rid of the Info button. Any ideas?

Akash4 · ‎05-16-2016

Hi Wayne,

Create a UI Policy on the reference field that you wanted to make as 'read-only'. Then, set the System Property "glide.ui.reference.readonly.clickthrough" to true.

This will allow you to access the Info button in read-only mode.

If you got the answer, please dont forget to mark this as 'Correct Answer', thank you.

Regards, Akash
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UdayaBharaM · ‎03-12-2025

Hello Daniel ,

This solution works well with all the reference fields.Not sure how to make it work for LIST Reference fields, where I would like to access the 'i' button on a read only List reference field.Attached screen shot for reference

Alan So4 · ‎08-31-2018

Anyone know why the default of this property is false? I think in most cases, people still want to refer to the information even though a case is closed.

Daniel Borkowi1 · ‎09-05-2018

Don't really know it, but in my opinion it is better to grant less rights as default than too much rights.

Alan So4 · ‎09-05-2018

I agree. However, the info button is simply a preview and link to the corresponding item. Whether one can access the information still depends on access control. Is it correct?

Daniel Borkowi1 · ‎10-10-2018

Yes that's correct. If a ACL will not allow to see a information, than the Info-Button will not show this. FYI you see the sys_popup view of the records form with this Button.