How do I provide access to a custom System Properties page?

Shane J
Tera Guru

I followed the steps posted here to create a custom UI page for some new build:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0715835

which worked fine, except there seems to be a step missing (from any resource I can find about this).

 

When a non-admin tries to get to the page they receive this error:

Requested resource not found

 

The link above and these others seem to miss this (or assumes it will just work?):

https://jace.pro/post/2018-06-11-custom-property-page/

https://servicenowben.wordpress.com/2019/11/19/make-a-custom-properties-page-in-servicenow/

 

What do I need to do to give a non-admin access to a custom Properties page?

 

 

 

1 ACCEPTED SOLUTION

scwillson
Mega Guru

On each property linked within the System Property Category page, you mist update the Read and Write list collector fields with the roles that should have access to it.

s.png

View solution in original post

1 REPLY 1

scwillson
Mega Guru

On each property linked within the System Property Category page, you mist update the Read and Write list collector fields with the roles that should have access to it.

s.png